Privacy Terms

 

1. Data protection at a glance

 

General information

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our data protection policy below.

Data collection on our website

Who is responsible for the data collection on this website?

Data is processed on this website by the website operator. The operator’s contact details can be found in the website’s required legal notice.

 

How do we collect your data?

Some data is collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This data is primarily technical data such as the browser and operating system you are using or when you accessed the page. This data is collected automatically as soon as you enter our website.

 

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

 

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily through the use of cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection policy.

You can object to this analysis. We will inform you below about how to exercise your options in this data protection policy.

 

2. General information and mandatory information

 

Data protection

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and according to data protection legislation as well as this data protection policy.

If you use this website, various pieces of personal data will be collected. Personal information is data with which you could be personally identified. This data protection policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g. communication by e-mail) may be subject to security vulnerabilities. Comprehensive protection of data against access by third parties is not possible.

Note concerning the responsible body

The party responsible for processing data on this website is:

Fr. Jacob Söhne GmbH & Co. KG
Niedernfeldweg 14
D-32457 Porta Westfalica

Telephone: +49 571 9558-0
E-mail: post(at)jacob-rohre.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, e-mail addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time. An informal e-mail making this request is sufficient. The data processed before we receive your request for revocation may still be legally processed.

Right to file complaints with regulatory authorities

In the event of breaches of data protection law, you may also file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found using the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data transferability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.

Objection to promotional e-mails

Use of contact data, published within the framework of the imprint obligation, for sending unsolicited advertisements and information materials is hereby prohibited. The site operators reserve the right to take legal action in case of unsolicited advertising, such as spam e-mails.

 

3. Data protection officer

 

Statutory data protection officer

We have appointed a data protection officer for our company.

Fr. Jacob Söhne GmbH & Co. KG
Data Protection Officer Niedernfeldweg 14
D-32457 Porta Westfalica

Telephone: +49 571 9558-0
E-mail: post@jacob-rohre.de

 

4. Data collection on our website

 

Cookies

Some of our web pages use cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain on your device until you delete them. These cookies make it possible to recognise your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. If a cookie is deactivated, the functionality of the website may be restricted.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are set on the basis of Art. 6 (1) lit. f GDPR. Website owners have a legitimate interest in the storing of cookies for the technically correct and optimised delivery of their services. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this data protection policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data will not be combined with data from other sources.

Art. 6 (1) lit. b GDPR, which allows for the processing of data to fulfil a contract or measures preliminary to a contract.

Contact form/information material/catalogue request

If you use our contact form to send us an enquiry, the details you enter on the form, including the contact details entered, will be stored by us for the purpose of dealing with your enquiry and in case of any follow-up questions. We do not share this data without your consent.

We will therefore process any data you enter on the contact form only with your consent based on Art. 6 (1) lit a GDPR. You may revoke your consent at any time. An informal e-mail making this request is sufficient. The data processed before we receive your request for revocation may still be legally processed.

We will retain the data you provide on the contact form until such time as you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer applies (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration

As business customer you can register an account in our webshop. Our service team checks your registration and switches your account freely.

We process your required registration data and the other information provided voluntarily in connection with your use for setting up and use of the functions of the customer account Art. 6 (1) lit. b GDPR:

We store your registration data for the customer account until you cancel your access, provided there are no other retention periods. This could apply to your orders, for example.

Orders

In the case of an order or other contract-related enquiries, we process your personal registration, address, telecommunications, order and/or financial data initially for the processing or execution of the order or other contract-related enquiry and for the corresponding invoicing. Insofar as data is marked as mandatory, it is required for the processing or execution of the corresponding contract or for invoicing.

Your data relevant for the order, your subscription or other contract-related enquiries and the associated documents (e.g. commercial letters, invoices) are stored by us for at least six years or ten years in accordance with the statutory requirements after conclusion of the contract and in accordance with the statutory provisions.

etracker

The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.

Further information on data protection with etracker can be found here.